What our Customers say...
Testimonials
SERVPRO of Whittier thank you very much for a wonderful job what you guys did to my mom's house. Its so beautiful and clean in and out. Especially Emmanuel Vera is the head of this project and for his crew thank you. Also I thank you Reanita form the reconstruction department. He told me the project will take about 6 months and they kept there promises.
In late January 2024, we experienced a major water line rupture that impacted both the second-floor bathroom and surrounding areas, and everything below it on the first floor. For the construction crew to address the house-wide damage, it required the organization and packing all the furniture, clothing, and just about everything else be inspected, documented, physically labeled, numbered, paper/bubble wrapped, entered into a database and eventually moved into the garage and storage POD. Gleisly and her team accomplished a herculean task which streamlined the process of selecting and packing, unpacking, and determining how to handle the items as we repopulate our home. When we first discussed this with Gleisly and she said she would handle everything, she and her team members did just that! She kept us up to date and all household items, including the furniture, were handled with care and they took the responsibility for ensuring the safety of our property.
My first time experiencing a house flood and Emmanuel and his crew were amazing. The clean up was right away, that same night and the process afterwards was easy. I’m so happy with their patience and efforts to make my family feel comfortable. I appreciated the way Emmanuel listened to our concerns and what we hoped for in our home. The crew were very friendly and thoughtful of doing their job efficiently and well. I highly recommend SERVPRO Whittier if you every experience a disaster.
Emmanuel Viera treated my house as if it was his own. The craftsmanship and professionalism was beyond expectations. Would recommend them to all my family and friends. Trust me I’m known on yelp I only recommend the best. SERVPRO of Whittier is a winner especially if Emmanuel is the project leader !!!
We had water damage to 2 rooms due to hot water line slab leak. SERVPRO of Whittier was recommended by our insurance agent. They sent Jose Arreguin and his team to assess the damage and prepare estimates for packing out the rooms, removing the carpet and then the damaged drywall and bathroom flooring. We accepted their estimate and the rooms were packed out. However before they could continue with the drywall and flooring removal asbestos/lead testing was needed due to the house’s age. These tests came back positive and so Jose coordinated the removals with a hazard materials company. That company did an excellent job with the removals and we are now ready to proceed with installation of new drywall, flooring etc. Jose remained involved throughout the process and I would certainly recommend him (and SERVPRO of Whittier) to anyone in a similar situation.
Jose Arreguin from SERVPRO was incredible! He was so attentive and informative! Really made the process go by so smoothly and made me feel at ease about everything going on. He updated me every step of the way without even having to follow up with him. He deserves a raise and more! Great experience working with him and the team!
I have had nothing but the utmost best service with SERVPRO. I am so thankful for their advocacy with helping me restore my house after having a flood due to my water heating tank. Alexis has been my hero throughout this process and is my go to guy. The rest of the staff Graizley, Martha, Renee, Omar, and Emmanuel have also assisted me immensely to help rectify issues and ordeals. Thanks to SERVPRO I feel confident my house will look like it’s never been damaged. I would definitely recommend them to all my families and friends. If I can give SERVPRO a 100 stars I would do it in a heartbeat!
I would like to add my 5 stars review for Emmanuel Viera with the recon department. If I can I would give him 10 stars!!! He was very attentive towards my needs and wants. At times he would call on the weekend to help discuss matters about my house and help with finding solutions for all my questions. He gave me options to choose from and advise me with those options. I am very grateful to have had Emmanuel assist me and appreciate his dedication with excellent customer service.
We had extensive water damage in our residence. Our insurance company recommended SERVPRO to do the initial mitigation which was done on a very professional way. Jose Arrequin, Vera, Brayan and others went over their expected duties to help us with this difficult situation..
Thank you guys for being so kind and supportive.
We had an amazing experience with SERVPRO. The customer service was amazing especially from Iris, Alexis and Dion. I highly recommend them to anyone looking for qualified professionals after a fire.
Outstanding. Very professional. We.we’re kept well informed. Cleaned up excellently.
Emmanuel Viera with SERVPRO of Whittier and his Team provided the best quality service I have ever experienced. He advised us every step of the process and was diligent in completing each part of the process professionally and personally, making sure we understood the pros and cons of materials/style/finishes and led his team with complete attention to details, from start to completion. They have delivered above and beyond expectations and I highly recommend them. With the highest level of trust and personal professional services, I will definitely use them again in the near future. They are like family now, we are honored for everything your team have helped us with. Seamless execution. Congratulations gentlemen, and we can’t wait to enlist your services again. ????
Outstanding and professional service. Gleisly was one of the on-site supervisors and was amazing. Thank you for managing our job and getting us back into our home
SERVPRO has great programs and protocols in place to service any type of water damage reparation.
I am very happy with the good work that was done in my house due to a water spill.
I would first off like to say that SERVPRO of Whittier is the best when it comes to getting your house remediated/renovated after a flood. Their project manager Emmanuel V. is the best person you could ask for when renovating your house. Emmanuel and his team made the whole process go smoothly and took all the worry away from me and my mom. He is responsive, beyond knowledgeable and trustworthy. He went above and beyond what you would expect and the house looks beautiful. As a matter a fact, it would looks better than we could have ever imagined. Thank you Emmanuel and SERVPRO of Whittier for helping us through this difficult time. My mom and I would definitely recommend this business for all your remediation/renovation needs.
Emmanuel was professional and his team worked hard to restore our home damaged from water damage. He was very responsive and managed the project like he was managing for his own family’s home. We are very pleased with their dedication and service for repair. The work was done on time and better than proposed.
The entire team at SERVPRO of Whittier completely goes out of their way every time we have needed their help. Extremely responsive and great follow up. Highly recommend them! Thank you guys for everything all year long.
I had the most pleasant experience having SERVPRO of Whittier work in my home! They were very professional and went above and beyond in restoring my home.
SERVPRO of Whittier is amazing at what they do. The professionalism and dedication they bring is truly amazing! This hard working business deserves all the credit, from making me feel safe, taken care of and also educated me about the problem in my home. Their staff is very helpful and caring as well. Will definitely be calling them for future damages, they are the best!
Our office was flooded during the February rains and Kenia came to the rescue! She immediately sent someone to clean up our office and dry up the mess.
A few weeks later and there is no smell or stains on our carpet. That is important when our office is an important location for our customers.
Wow. What can I say. Kenia Lira is awesome. Great personality and always available to help my client. Spanish and English speaker. So that's a plus. She's always creating personal/business relationships. Any water or fire damage to your home or business, give her a call at SERVPRO of Whittier.
Kenia Lira is amazing she helped me move things along. Thanks to her everything went smoothly and quickly. SERVPRO helped with the whole insurance process. They are amazing!
Communication was great! I didn't expect their services so soon after the rain. They ALL did a wonderful job!
When I count my blessings I count them twice. I specially appreciate Jonathan Sanchez. He was so great to me! They were helpful, kind, efficient and did excellent work!
I am so Grateful and Thankful for SERVPRO of Whittier, and all the workers. Do not ever change the people you have, they are a blessing.
SERVPRO of Whittier showed great leadership towards their crew and it showed with the great performance of all the employees over for a bad situation, SERVPRO’s of Whittier's Team made things go good and very easy to get along with. God Bless!
SERVPRO of Whittier was very helpful and very patient with all of my questions. I really appreciated all the help and understanding, they were also very friendly. Thank you SERVPRO of Whittier for hiring such nice people.
Have no recommendations, SERVPRO of Whittier were awesome. Thank you for all your help.
SERVPRO of Whittier employees were awesome, and professional.
This franchise, SERVPRO of Whittier was very professional, competent and personable.
From day one, SERVPRO of Whittier staff was very sensitive to what happened to me and took great care of my personal items. Their sensitivity was much appreciated.
The SERVPRO of Whittier service was great. Technicians were always prompt and phoned in advance of arrival.
We are very pleased with the professional services provided by SERVPRO of Whittier. Everyone is courteous, efficient and ready with answers. Pack out was done very efficiently. Tito and crew are excellent. Your workers represent SERVPRO of Whittier well and they are happy workers.
Everyone at SERVPRO of Whittier was fantastic. Javier, Diana, and Gina made me feel so well taken care of, and I knew the problem was going to be well taken care of.
I was not worried and after watching Tito and his hard-working team, I am confident that all will be done and done well. I am truly impressed by their teamwork and how they attack the job.
Diana and the staff of SERVPRO of Whittier were very helpful.
SERVPRO of Whittier were even early but patiently waited, great team!!
Javier is helpful and he is asset to SERVPRO of Whittier. Thank you!
Great work, Excellent service, do not change anything.
We did not need to use SERVPRO services this time, I did however contact the manager to explain how happy I was with their customer service and the rep that came out for the free inspection. If I do need this type of service I will make sure that SERVPRO of Whittier is the company I call first.
I had a great experience with SERVPRO. They were very professional and communicated every step with me. I had a dishwasher flood with water seeping into my wall and flooring. SERVPRO took care of everything for me and my kitchen very clean. They isolated the affected areas and updated me regarding all progress.The technicians that were dispatched to my home were very courteous and informative. Communication was handled in a timely manner on a daily basis. I would highly recommend them!
I am really happy with Hugo and his team!
I am very happy with the services SERVPRO provided with me. During the remodeling of the kitchen at my condo we found mold which needed to be removed before we can continue with the remodel. We called SERVPRO and they responded so fast and were very professional! Joe was our technician, he was great and helpful to the end. He was VERY honest and really communicated all the issues and problems he found. I would highly recommend them. Thank You!
Excellent customer service! Explained everything to me and updated me on all the work!
Job well done! I'm very happy with the service! Professional, friendly, and helpful. Thank you!
Hugo was timely, patient, and professional the entire time he worked with us!
They were so kind! They explained the whole process and answered all my questions. So professional!
I was very impressed with the knowledge and friendliness of the staff!
Both the field and the office staff were great!
Amazing work!
Great service! Abraham was awesome! I would definitely hire SERVPRO of Whittier in the future!
The production guys were courteous, professional, and caring. I really appreciated their hard work!
Keep up the good performance! Great Work! 100%
Keep up the good work. Out of all the people I have dealt with throughout this process SERVPRO of Whittier was the best. Always on time and very helpful!
Great people! Great Job!
I was very impressed with the cleanliness!
This was the first time we needed this service. Great and knowledgeable employees made it an easy experience. Thanks for your help!
Team memebers were expectional, hardworking, and extremely helpful! They made a disasterous situation so much better. They are wonderful people!
Great Work! SERVPRO of Whittier was very efficient, always on time, and great with communication.
Excellent work by everyone. Very personable.
SERVPRO of Whittier considered my well-being above all else.
I cannot think of anything that could improve this SERVPRO franchise because the service has been excellent up to now. They are very professional staff and are customer-service-oriented. I liked all the men that assisted my problem, they were very helpful!
Thank you Hugo and associates! Hugo was courteous, professional, and patient with my stress and questions!
Diana was very accomidating. They were a very nice group!
Tito and co-workers where very professional and went beyonf the call of duties. Thank you so much!
They were great! Did as they said and came when expected!